Processing Time & Shipping

Order Processing Time

Our orders are usually processed within 4-6 weeks unless stated otherwise at the time of checkout. During seasonal times such as Black Friday and Christmas, order processing can be extended. We appreciate your patience as we prepare your order

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an email, please check your spam folder or email us for confirmation. 

If you need help with your order please contact us at earsfortheculture@gmail.com. We will not be able to make changes to your order once it has been shipped.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

What are the shipping options?

We offer shipping through USPS, UPS (recommended), and DHL (international).

Where do we ship to?

We ship orders from Texas to anywhere in the United States and Canada with plans to expand to new countries by the end of 2023. 

How much does it cost to ship?

Shipping charges for your order will be calculated and displayed at checkout. 

How do I check my order status?

During your processing time your order will not have updates unless there is an issue. In this case we will contact you through email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

My item arrived damaged. What do I do?

Please contact us within 3 days from your delivery date.